Orders from the Highlands and Islands will be delivered within 8-9 business days. Orders will be delivered within 5-7 business days for items in stock at to point of purchase, you will be advised of expected delivery date for back ordered items at point of sale. bed linens, cushions, tableware, small furniture items under 25kg) will be delivered via UPS. A product’s delivery type is displayed under the "Stock Status" information on each product page online. We offer three types of delivery, determined by the products in your order. Do not place decorative pillows in the crib while your baby is sleeping.We follow current guidelines and restrictions set by the UK government to ensure that we are doing all that is possible to protect our teams and community, while continuing to serve our customers’ needs in creating a comfortable and functional home.When your child is able to pull up to a standing position, crib bumpers should be removed. Bumper ties should always be secured tightly and positioned outside of the crib.Designers will even make in-home visits, where they can take measurements, discuss color options and give tips on any room. Get advice and inspiration from our specialists in-store, over the phone or by email. Need design help? We offer free, no-strings-attached Interior Design Services. From there, we work with talented craftsmen and fabric industry leaders to build long-lasting products designed to last your family for years to come. Our artists hand-create prototypes for everything from furniture to bedding to lighting. Nearly all of our products are imagined and designed in our San Francisco studios. We take great pride in our timeless designs, premium materials and expert craftsmanship. Some restrictions apply, see our full Returns Policy.Īt Pottery Barn Kids, we have a firm commitment to safety and quality. For In-Store Purchases: Products purchased in our stores cannot be returned or exchanged online or over the phone.For oversized items and quick-ship furniture, please call (866) 472-4001 for more details. For Online Purchases: Visit our returns page to create a UPS shipping label or visit your local store to make a free return.Shipping charges may be applied to your refund amount. We will issue a refund in the form of the original payment or with a gift card. An original receipt or gift receipt is required, our stores will not accept returns or exchanges without a receipt or proof of purchase. If you’re not 100% satisfied with your purchase, we’re here to help.Įligible items can be exchanged for a refund of the merchandise value within 30 days of receiving an order or seven days for Quick Ship upholstery items. See our shipping details page for more pricing, delivery and pick-up information. Orders up to $399 can cost as low as $19.99 Exact shipping and processing charges will appear during the checkout process. Make sure your vehicle is large enough to fit items packaged in larger boxes. You have 7 days from when you placed your order to pick up these items. You will be charged a competitive flat-rate shipping fee for most eligible orders. Eligible items will show “Buy Online, Ship to Store” on the product page. With Ship to Store Delivery, items can be shipped to and picked up from your local store for a reduced shipping price. For more details on shipping, visit our Shipping Information page. Select oversized items have an additional delivery and processing surcharge this charge is listed below the item price.
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